Privacy Policy
Privacy Policy StagePEN Privacy Policy Effective date: November 9, 2026 Last updated: November 9, 2026 1. Who we are StagePEN is operated by AlienPowered. We provide the website at stagepen.app, which includes the 2D stage planner, accounts and billing, and the StagePEN 3D desktop app for Windows. You can reach us at contact@mail.stagepen.app. 2. What this policy covers This policy covers the website, your account, the 2D planner, cloud-saved stages, the StagePEN 3D app, the emails we send you, and how we measure our marketing. It does not cover third-party websites we link to, or the separate privacy notices of providers such as Stripe, which apply to what they do with data. 3. Information we collect Information you give us Account details: your email address, your password (handled by Firebase Authentication, so we never see it in plain text), and a username or display name. Billing details: your plan, subscription status, and billing country. Payments are processed by Stripe. We never receive or store full card numbers. We keep Stripe customer and subscription identifiers, plus amounts, currency and dates. Your stages and show data: fixtures, venues, performers, positions and notes you create, and any SoundSwitch project files you import. Studio+ accounts save this data in the cloud. On the Free plan it stays in your browser's local storage on that device. Messages: what you send through support, live chat, feedback, feature requests and community pages, and any email you…